Some Japanese words you don't need to say — you just need to recognize them. The moment you walk into a shop you'll hear i-ras-shai-ma-se (いらっしゃいませ), welcome; a train will announce tsu-gi wa (次は), the next stop; and a friendly dai-jou-bu de-su (大丈夫です) means "it's fine." Here are fifteen you'll hear all over Japan, and what to do when you do.
Knowing them turns background noise into signals. Most call for nothing more than a nod, but a few have a neat reply that makes you sound right at home. We've grouped them by where you'll run into them — at the counter, on the move, and among people — so they're easy to place in the moment.
In shops and restaurants
Staff greet every customer with a sung-out i-ras-shai-ma-se — welcome. You never answer it; a small nod is plenty. As you leave, you'll hear a-ri-ga-to go-za-i-ma-shi-ta called after you.
いらっしゃいませ
i-ras-shai-ma-se
Welcome (shop greeting, no reply needed)
かしこまりました
ka-shi-ko-ma-ri-ma-shi-ta
Certainly / understood (polite, from staff)
少々お待ちください
sho-sho o-ma-chi ku-da-sa-i
One moment, please
ありがとうございました
a-ri-ga-to go-za-i-ma-shi-ta
Thank you (called as you leave)
ごちそうさまでした
go-chi-so-sa-ma de-shi-ta
Thanks for the meal (departing diners)
Ka-shi-ko-ma-ri-ma-shi-ta is the ultra-polite "certainly" a server gives when they take your order, and sho-sho o-ma-chi ku-da-sa-i simply means your food, or your turn, is on the way. Neither needs a reply — it's just staff being courteous.
On trains and streets
Station announcements are their own little vocabulary. Ma-mo-na-ku means a train is arriving shortly, and tsu-gi wa introduces the next stop. If someone offers you a seat or waves you ahead with do-zo, answer with a light do-mo — thanks.
まもなく
ma-mo-na-ku
Arriving shortly (train announcement)
次は
tsu-gi wa
The next stop is...
どうぞ
do-zo
Go ahead / here you are
すみません
su-mi-ma-sen
Excuse me (squeezing past)
大丈夫です
dai-jou-bu de-su
It's fine / no thanks
On a packed train, a soft su-mi-ma-sen is how everyone edges toward the doors, and shifting aside when you hear it is all that's asked. Catch ma-mo-na-ku and tsu-gi wa together and you'll rarely miss your stop, even when the station signs rush past.
From the people around you
A few phrases stitch daily life together. Yo-ro-shi-ku o-ne-ga-i-shi-ma-su seals introductions — an untranslatable "please treat me well" — and you simply say it back. O-tsu-ka-re-sa-ma de-su is the all-purpose hello-and-goodbye you'll hear in any workplace.
よろしくお願いします
yo-ro-shi-ku o-ne-ga-i-shi-ma-su
Please treat me well (introductions)
お疲れ様です
o-tsu-ka-re-sa-ma de-su
Thanks for your work (workplace hello/bye)
はい
hai
Yes / here you go
気をつけて
ki o tsu-ke-te
Take care (a warm send-off)
すごい
su-go-i
Amazing / wow
Dai-jou-bu de-su works in both directions: someone may ask it to check you're okay, and you can offer it as a gentle "no thank you" when a shop pushes a bag or receipt on you. O-tsu-ka-re-sa-ma de-su has no tidy English match — it acknowledges someone's effort, and coworkers trade it like a hello all day long.
You'll also overhear su-go-i (すごい), amazing, and ka-wa-ii (かわいい), cute, constantly — they pepper ordinary conversation. Both are safe to use yourself the moment something delights you.
Keep learning Japanese
Recognizing these words is the fastest confidence boost there is — suddenly Japan is talking with you, not around you. Learn to say a few back with our free essential Japanese phrases, or start with our roundup of useful phrases before your trip, then practice them with audio and speaking drills in the Pretalk app.